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Free standard shipping on orders over $99
Thank you for shopping at Reikiya. We aim to provide you with a seamless shopping experience and ensure prompt delivery of your orders.
Please review our shipping policy below, which includes information on shipping timeframes, costs, customs duties, and order inquiries.
- Orders placed during working days (Monday to Friday) will be processed and handed over to the logistics service provider every day at 4pm (Beijing time, China).
- Orders placed on weekends or holidays will be processed within three days.
1. For products eligible for direct shipment from our overseas Amazon warehouses, the estimated shipping time is generally between 3 to 8 days(Express).
2. For products that need to be shipped from our domestic warehouse, the estimated shipping time is between 8 to 15 working days(Standard).
Domestic Shipping
| Service | Shipping Time | Processing Time | Price |
| Express | 3-8 Business Days | 1-2 Business Days | Free |
International Shipping
| Service | Shipping Time | Processing Time | Price |
| Standard | 8-15 Business Days | 1-2 Business Days |
Depending
|
| Express | 3-8 Business Days | 2-4 Business Days |
Depending
|
Please note that this timeframe is an estimate and may be subject to variations due to factors such as customs clearance and local postal services.
1. Duties and taxes are NOT included in the price of the goods you purchase from us or shipping fees..
2. Any costs incurred for return packages and unpaid taxs will be borne by customers themselves. If you have any further questions, please contact our customer services at support@reikiya.com.
1. We offer free shipping for all products in Reikiya.
2. However, some remote countries and areas require additional shipping costs due to higher shipping expenses
- (Such as Greece, Colombia, Costa Rica, Switzerland, or remote areas of the US(Alaska, Hawaii), the supplementary shipping cost will be added before check out.)
1. Orders fulfilled from Amazon warehouses, Amazon will select the most optimal logistics carrier based on the shipping address, which ensures efficient and timely delivery.
2. Orders shipped from China, we cooperate with 4PX logistics and other shipping carrier for the initial shipment, and will be transitted by the local UPS, DHL, or others shipment carrier.
1. Please note that any applicable taxes, customs duties, or import fees associated with orders shipped from our domestic warehouse will be the responsibility of the buyer.
2. We recommend consulting your local customs office or tax authority for specific details regarding import taxes and duties that may apply to your order.
Once we received the tracking number from the shipping carrier, we will update it on your order detail for checking.
We value your satisfaction and are committed to providing reliable shipping services. If you have any further questions or concerns, please do not hesitate to reach out to us.
1.If package has been delivered but you do not receive it, please contact us ASAP. We will assist you in working with the carrier to complete the claims process.
2. Please note: Reikiya does not hold or accept responsibility for packages that have been reported as delivered by the carrier.
Which countries do you ship to?
We welcome international customers to order from most destinations of the world. Details checked before check out.
How will my order be shipped?
Amazon functions as our logistics partner to ship out our products. They will choose the carrier that they think works best for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot recall it back or change shipping destination once a package is already on the way to you.
You’re welcome to contact us at support@reikiya.com for any problem with your items if there are any questions regarding this shipping policy
FB page: FavPackage
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Thank you for shopping at Reikiya. We aim to provide you with a seamless shopping experience and ensure prompt delivery of your orders.
Please review our shipping policy below, which includes information on shipping timeframes, costs, customs duties, and order inquiries.
- Orders placed during working days (Monday to Friday) will be processed and handed over to the logistics service provider every day at 4pm (Beijing time, China).
- Orders placed on weekends or holidays will be processed within three days.
1. For products eligible for direct shipment from our overseas Amazon warehouses, the estimated shipping time is generally between 3 to 8 days(Express).
2. For products that need to be shipped from our domestic warehouse, the estimated shipping time is between 8 to 15 working days(Standard).
Domestic Shipping
| Service | Shipping Time | Processing Time | Price |
| Express | 3-8 Business Days | 1-2 Business Days | Free |
International Shipping
| Service | Shipping Time | Processing Time | Price |
| Standard | 8-15 Business Days | 1-2 Business Days |
Depending
|
| Express | 3-8 Business Days | 2-4 Business Days |
Depending
|
Please note that this timeframe is an estimate and may be subject to variations due to factors such as customs clearance and local postal services.
1. Duties and taxes are NOT included in the price of the goods you purchase from us or shipping fees..
2. Any costs incurred for return packages and unpaid taxs will be borne by customers themselves. If you have any further questions, please contact our customer services at support@reikiya.com.
1. We offer free shipping for all products in Reikiya.
2. However, some remote countries and areas require additional shipping costs due to higher shipping expenses
- (Such as Greece, Colombia, Costa Rica, Switzerland, or remote areas of the US(Alaska, Hawaii), the supplementary shipping cost will be added before check out.)
1. Orders fulfilled from Amazon warehouses, Amazon will select the most optimal logistics carrier based on the shipping address, which ensures efficient and timely delivery.
2. Orders shipped from China, we cooperate with 4PX logistics and other shipping carrier for the initial shipment, and will be transitted by the local UPS, DHL, or others shipment carrier.
1. Please note that any applicable taxes, customs duties, or import fees associated with orders shipped from our domestic warehouse will be the responsibility of the buyer.
2. We recommend consulting your local customs office or tax authority for specific details regarding import taxes and duties that may apply to your order.
Once we received the tracking number from the shipping carrier, we will update it on your order detail for checking.
We value your satisfaction and are committed to providing reliable shipping services. If you have any further questions or concerns, please do not hesitate to reach out to us.
1.If package has been delivered but you do not receive it, please contact us ASAP. We will assist you in working with the carrier to complete the claims process.
2. Please note: Reikiya does not hold or accept responsibility for packages that have been reported as delivered by the carrier.
Which countries do you ship to?
We welcome international customers to order from most destinations of the world. Details checked before check out.
How will my order be shipped?
Amazon functions as our logistics partner to ship out our products. They will choose the carrier that they think works best for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot recall it back or change shipping destination once a package is already on the way to you.
You’re welcome to contact us at support@reikiya.com for any problem with your items if there are any questions regarding this shipping policy
FB page: FavPackage
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